What does the law say?
Do you provide goods to a person or deliver a ‘service’, that is, supply another person with something they want or need? For example do you provide:
- banking, insurance, grants, loans, credit or financing;
- entertainment, recreation, eating out;
- cultural activities;
- transport or travel;
- services or facilities provided by a club (which are available to the public or a section of the public); or
- professional services;
- public services such as health or education.
Then it is important to understand your legal obligations. More information on the laws relating to equality in the provision of goods and services is below:
Please note that these factsheets are for information only. They do not constitute legal advice and should not be treated as such.