What is victimisation in relation to services?

It is victimisation if a person is threatened or treated badly because they make a complaint about discrimination in relation to the provision of goods and services. Victimisation is against the law.

For example, it is victimisation if you are threatened or treated badly because:

• you make a complaint of discrimination against a service provider
• you have been involved in a discrimination case at the Workplace Relations Commission
• you helped someone else to make a claim
• you were involved as a witness in a discrimination case at the Workplace Relations Commission
• you have taken a discrimination claim to court
• you have told a service provider that you intend to do any of the things mentioned in this list.

The law which deals with this issue is the Equal Status Acts 2000-2015 (ESA).  It applies to a wide range of goods and services.

Do you think you have been, or are being, victimised for any of these reasons?

• Find out what to do if you have been victimised.
• Find out how we can help