Making a complaint under the Equal Status Acts
If you believe you have been discriminated against under the terms of the Equal Status Acts 2000 – 2015 (ESA), you can make a complaint to the Workplace Relations Commission.
First, you must write to the service provider using the ES1 form, telling them about your complaint and saying that if you are not satisfied with their reply, you will make a complaint to the Workplace Relations Commission. A parent or guardian can make a complaint on behalf of a child or a person with an intellectual disability or mental health difficulty.
This must be done within two months of the date of the latest act of discrimination. You may use the ES1 form to give notice to the service provider. This form can be accessed from the Workplace Relations Commission.
The service provider may respond to this notification, using the ES2 form, but is not obliged to do so.
If you have not received a response within one month, or if you are not satisfied with the response received, you may then make a complaint to the Workplace Relations Commission. You have to do this within 6 months of the date of the latest act of discrimination.
In exceptional circumstances, the time limits may be extended, on application to the Workplace Relations Commission. They can be extended to four months (for the notification period) and twelve months (to make a complaint to the Workplace Relations Commission.
If your complaint relates to discrimination “on or at the point of entry to” a premises that sells alcohol you must make your complaint to the District Court.
Also, if your complaint relates to a registered club different rules might also apply, and you may have to make a complaint to the District Court.
Read more about how to make a complaint to the District Court