Implementing the Duty means public bodies address human rights and equality issues in a proactive way, rather than waiting until an issue or complaint arises, before addressing it. The Duty has an important role to play in supporting public bodies to deliver efficient, accessible services to citizens and communities, in particular those at risk of inequality and discrimination. It supports a public service-wide approach to equality, human rights, diversity and inclusion. The Duty applies across all functions of a public body, and implementing it puts equality and human rights into the mainstream of how public bodies carry out their daily work.